Trusted Facilities Maintenance for the Hospitality Sector

Professional, responsive and reliable maintenance solutions across the South West of England

Our Commitment

At Thorp Facilities Maintenance, we deliver professional and dependable facilities maintenance support to hotels, restaurants, bars, cafes and hospitality venues across Cornwall, Devon, Somerset, Dorset and Wiltshire.

Our experienced, multi-trade engineers provide comprehensive reactive and planned maintenance services, ensuring every site operates safely, efficiently and with minimal disruption.

We take great pride in working on our clients' properties. Our team understands the importance of maintaining the highest presentation and safety standards in hospitality environments. We treat each site with the same care and attention as if it were our own—respecting your space, your staff, and your guests at every stage of the work.

Why Choose
Thorp FM

  • We offer the option for emergency attendance within 4 hours for urgent works. We will work with you to identify temporary repairs to minimise damage and find a convenient time to visit. We also offer Out of Hours working.

  • We have been working in the hospitality industry for many years and we completely understand the demands of hotels and restaurants.

  • We have skilled engineers covering electrical, plumbing, carpentry, flooring, decoration, roofing, exterior cleaning and more.

  • There are no hidden costs. We pride ourselves on being clear from the start so that you can plan ahead. We have clear communication and trusted professionalism.

Our Partners

Some of our reviews

Sam White, Head of Facilities & Maintenance – Loungers Ltd

We have worked with Thorp Facilities Maintenance over the past three years, and throughout that time they have consistently delivered an excellent service.

The team are always professional, approachable, and willing to take on whatever we throw at them. Their ability to react quickly and mobilise when needed has been a real asset to our business, particularly across a diverse and fast-paced estate.

What really stands out is how much they genuinely care about our properties. Their attention to detail and pride in their work is clear to see, and their passion for what they do really shines through in the results they deliver.

I wouldn’t hesitate to recommend Thorp FM to anyone looking for a reliable and proactive facilities maintenance partner.

Joe, St Austell Brewery

We’ve had a very positive experience working with Thorp Facilities Maintenance.

Communication is a real strength of theirs—they keep us in the loop at all times, which gives us confidence that everything is being handled properly. It makes a big difference knowing exactly what’s going on across our sites without having to chase. Good communication is completely underestimated, but Thorp FM have this nailed.

The works themselves are always completed in a timely manner and to a high standard, which is exactly what we need across a busy estate. Overall, we have no problems with the way they operate and are very happy with the service they provide.

Allison – Private Client

Thorp Facilities Maintenance have carried out a range of works at my home, including a fabulous kitchen, bathroom, and utility, along with follow-up works to heating and decorations.

Throughout the process, they have been professional, trustworthy, and efficient. The quality of the work is excellent, and the team were a pleasure to have in the house—reliable, respectful, and clearly committed to doing a great job.

I’m absolutely delighted with the results and wouldn’t hesitate to recommend them.

  • Reactive & Proactive Maintenance

    A forward-thinking strategy that prioritises the early detection and resolution of potential issues within your property to ensure optimal performance and longevity.

  • Compliance Surveys

    Regular scheduled assessments conducted to monitor and evaluate the condition of your building, covering front and back of house to ensure great staff and customer experience.

  • Seasonal Maintenance Programmes

    Ensures that your buildings and facilities are prepared for the demands of changing weather conditions, reducing the risk of unexpected failures & callouts.

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